This guide is for care staff using Blip-Up with a client. It walks through everything you'll do day to day inside the app, step by step, and gives you simple words to use when explaining Blip-Up to a client.

You do not need any computer experience or gaming experience to use this guide or the app itself. Every screen and every button is described here in plain language.

You can print this page, or save it as a PDF file to keep on your computer or phone, by clicking the Export as PDF button above. That way you always have a copy on hand, even without a screen.

1. Open Blip-Up in a web browser, using the address your organization gave you.
2. Enter the email address and password your organization set up for this client.
3. Click the Start Quest button.

A heads-up about the first visit of the day: if nobody has used Blip-Up in the last 15 minutes or so, the website "falls asleep" to save resources. The very next visit can take up to a minute to load. That's completely normal, not a problem with the app or your internet. Just wait a moment and it will load like normal. Every visit after that will be quick again.

Forgot the password? Click the "Forgot password?" link under the login form, enter the account's email address, and follow the link that arrives by email to set a new one.

One shared login. Right now, one client has one Blip-Up account, shared by everyone supporting them. Think of it as one shared notebook for this client, not a separate login per staff member.

Staff do the logging; the client only sees the result. Everything you record (meals, drinks, obstacles) is a staff task. The client's side of the app never shows a form to fill in or a number to manage. They only ever see the friendly outcome: a character on screen and three bars that go up.

The avatar is the character shown on the main screen. It represents the client. It always looks friendly and positive. It does not change based on how the day is going, and it never looks upset or shows a warning.

The three bars (Stamina, Focus, and Health) are a simple, friendly scoreboard, not a medical measurement. Every time you log a meal, a drink of water, a piece of fruit, and so on, one or more of these bars goes up a little.

Nothing in Blip-Up ever goes down. There are no penalties, no red or warning colors, and no way to "fail" a day. If nothing gets logged, the bars simply stay where they are. They never lose progress. The three bars reset to empty at the start of each new day, ready to fill up again.

Find the Meals & Snacks section on the Today's Quest page (the first page you see after logging in).

1. Choose the meal type from the dropdown: Breakfast, Lunch, Dinner, or Snack.
2. Type the food's name into the search box and click Search.
3. Click the matching result from the list that appears below the search box.
4. Click Log Meal.

You do not need to decide whether a food is "healthy." Blip-Up looks up its nutrition information automatically and credits the right bars on its own, the moment you log it.

Every food you search for and log comes with nutrition information from FatSecret. Blip-Up uses that to sort the food into one of three groups:

"Everything else" doesn't mean the food was a bad choice. It simply doesn't add bonus points on top of what's already been logged that day. Nothing in Blip-Up ever takes points away.

Power-Ups are four simple checkboxes, just below Meals & Snacks: Water, Fruit, Vegetable, and Wholegrain / Fiber.

1. Tick the box for anything the client had. You can tick more than one at a time.
2. Click Log Power-Ups.

Each one instantly adds to the relevant bar(s) the moment you log it.

For reference, here's exactly how many points each one adds:

Obstacles are things that got in the way of the client's day, like Fatigue, Stress, or a Headache. This is the one part of the daily routine that does NOT affect any of the three bars: it is purely a note for staff, plus a small friendly tip for the client.

1. Open the Obstacles dropdown and choose the one that matches (the exact list here can be edited in Data > Settings; see Section 10 below).
2. Click Log.
3. A pop-up window appears with a short, friendly tip (for example, a reminder to drink water for a headache). Click Got It to close it.

Reassurance: logging an obstacle never lowers a stat bar, and nothing about it looks negative on screen. It is simply a record for staff, and a small, positive nudge for the client.

Further down the Today's Quest page, two tables let you double-check what's already been logged.

Daily Records: pick any date to see everything logged that day, most recent first. Useful for a quick end-of-day check.

Monthly Review: pick a month to see a day-by-day table of Stamina, Focus, and Health totals, with a Total row at the bottom summing the whole month. Useful for seeing the bigger picture at a glance.

For a longer view than one month, open the Data menu at the top of any page and choose View & Export.

Historical Trend: a chart of the three bars over any date range you choose (pick a "From" and "To" date). Switch between a Daily view (day-by-day detail) and a Monthly view (one point per month, better for a long stretch of time).

Activity Breakdown: for one chosen month, a simple count of everything logged: how many of each meal type, how many of each power-up, and how many of each obstacle. Click a meal-type row (like "Lunch") to see the specific foods logged under it.

Export CSV: downloads a spreadsheet file listing every single entry logged in the date range you picked (date, type, what was logged, and the points it earned). This is useful for keeping a copy outside the app.

The Profile button (top of the Today's Quest page) shows the client's avatar, an editable character name (click the small pencil icon next to it to change it), and two badge collections.

-Food Badges are earned automatically the first time a specific food is logged. No action is needed from staff beyond logging the meal as usual.

-Boss Badges are earned by winning a Boss Battle (explained next).

What a Boss Battle actually is: think of it as a long-term goal, not a video game fight. A "boss" has a health bar made of small boxes. Each day the client meets a set daily target (for example, drinking a set number of glasses of water), the health bar goes down a little. When it reaches zero, the boss is defeated and the client earns a badge.

After a boss is defeated, it "rests." It does not restart on its own. Staff decide when to bring it back for a rematch, at a slightly harder level.

The list of Obstacles, and the friendly tip shown for each one, can be updated without any help from a developer. Open the Data menu and choose Settings.

To change the wording of an existing tip:

1. Find the obstacle in the Facts & Guidance list.
2. Click into its message box and edit the text.
3. Click Save.

To add a brand-new obstacle (for example, "Bad Mood"):

1. Scroll to the Add a New Fact form below the list.
2. Type a short name in the "Fact name" box.
3. Type the friendly tip in the "Guidance message" box.
4. Click Add Fact. It appears in the list immediately.

It will also show up in the Obstacles dropdown on Today's Quest right away, ready to log.

One note: once a fact is created, its name can't be renamed afterward. Only its guidance message can be edited, so it's worth double-checking the spelling before adding it.

Some simple, ready-to-use phrases for introducing Blip-Up to a client. Keep the tone upbeat, and avoid clinical words like "obstacle," "log," or "data" when speaking with them directly.

Introducing the app:

"This is your helper on the computer. Every time you eat something good or drink water, your character gets a little stronger."

Explaining the avatar:

"This is you! This little character stands for you on the screen."

Explaining the three bars:

"These bars show how much good stuff you've had today: food, water, fruit. They only ever go up. There's no way to do it wrong."

Explaining a Boss Battle:

"This is like a game we're playing together over many days. Every day you drink your water, this bar goes down a little bit. When it's empty, you win, and you get a badge!"

When logging an obstacle in front of the client:

"I'm going to write down that you have a headache so we remember, and here's a little tip that might help."

Forgot the password? Use the "Forgot password?" link on the login page (see Section 2 above).

The page looks blank or stuck loading? The very first visit after a quiet period can take up to a minute (see Section 2). Wait a moment, then refresh the page. If it's still stuck after that, try refreshing again or closing and reopening the browser tab.

Something you logged doesn't look right? Refresh the page. The bars and records update automatically, but a refresh always shows the latest saved state.

Anything else? Reach out to your care organization's Blip-Up administrator. They can pass it along to the team maintaining this tool.